Set up AutoPay

AutoPay is a feature that makes an automatic payment toward your account using any payment method saved on your wallet in KUBRA MyHQ+™. You choose the relevant account(s) for AutoPay, payment method, payable amount, and payment frequency.

For AutoPay to work, make sure your preferred payment method is valid. For example, if your credit card expires or you have insufficient funds in your bank account, the AutoPay transaction will be declined.

Before enabling AutoPay, make sure you have linked an account to your profile and one or more valid payment methods set up.

Enable AutoPay

1. Log in to MyHQ+.
2. On the home page, select the Accounts tab.
3. Locate the relevant account and select Settings.
4. Select AutoPay. A pop-up window will appear.
5. On the AutoPay popup window:
   1. Under Add a payment method, select the appropriate payment method and fill in the details.
   2. Under Payment amount, select the appropriate amount that will be paid toward the payable type. Depending on your selection, different options will appear.
      1. If you select Full balance, AutoPay will cover the total payable amount.
         • You can select Set a maximum amount to restrict AutoPay to the amount specified. If the total balance on the payable exceeds the maximum amount configured, AutoPay will only apply to the maximum amount. The consumer must pay the remaining amount manually.
         • You can select the payment frequency so that AutoPay occurs on the payable’s due date, three days before the due date, or five days before the due date.
      2. If you select Other, AutoPay will only cover the amount specified. The consumer must pay the remaining amount manually.
         • You can select the payment frequency so that AutoPay occurs every month, week, two weeks, or an a specific calendar day.
         • If you select 31 as the calendar day, AutoPay will occur on the last day of the month that only has 30 days.
         • If you select 29, 30, or 31 as the calendar day, AutoPay will occur on the last day of the month that has less than 29 days.
   3. Select when the AutoPay payment will be made. Your options are on the due date, three days before the due date, or five days before the due date.
   4. Click the Remain active menu to select the validity period for AutoPay payments. You can enable AutoPay payments up to a specific date, for a set number of payments, or until manually disabled.
   5. Click Start AutoPay. A confirmation message will appear to confirm that AutoPay has been successfully enabled.