Link an account to your profile

From your KUBRA MyHQ+™ home page, you can navigate to the Accounts tab to link one or more accounts to your profile. An account could include an electricity bill, property tax account, or any other billable item that represents the service being provided to you.

Link an account

  1. Log in to MyHQ+™.
  2. On the home page, select the Accounts tab.
  3. On the left side of the screen, select the type of account you want to link.
    • The type of accounts that are available for linking will already be configured by your service provider.
  4. Select the Link (payable type) button. For example, Link gas bill.
  5. Select the relevant method to locate your account and select Continue.
  6. Enter the relevant details under each field and click Continue.
  7. If the details entered are correct, the payable details will appear. Select Link to complete the process.

The linked account (payable type) will appear as a card on your profile in the Accounts tab. It will also appear on the right side of the screen on the Pay tab.

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Note

You can also link an account from the Pay tab by locating the relevant account on the right-side of the screen, clicking the Add button, and providing the necessary account verification details.

After linking an account to your profile, you can change the notification and document settings for that account. For more information, see Change account settings.


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